So one of the key questions marketers have always ask is, "How do I increase the response to my mailings?" In this first part of a two part article, you'll learn 25 of the 55 excellent techniques for making sure your mailings pull a stronger response.

Not all of these techniques will work for every mailing you create. The key is to review the techniques whenever you're planning a mailing. Pick the ones that apply to your situation and put them to work. Your bank account will be glad you did!

1. Carefully target your audience.

Sales volume can be directly connected to your ability to accurately identify your most likely customers. If necessary, create different versions of your package tailored to each specifically targeted audience.

2. Solve your customer's most irritating problems.

Most customers don't buy products, but they do buy solutions to problems that plague them. If your product solves a critical problem, pull out all stops to let your customers know.

3. Help your customers achieve significant goals.

This is the complement of the prior point. If you can clearly show that your product or service will make your customer's lives easier or better, your sales volume should shoot straight up.

4. Focus on your customer's needs, not your product.

Customers have limited interest in your product or company. But they have unlimited interest in their needs, solutions to their problems, and making their lives better. Concentrate on fulfilling their needs through the use of your product or service.

5. ALWAYS stress benefits.

Always concentrate on how your product will benefit your customers-both logically and emotionally. Hit the right hot buttons and your sales will skyrocket.

6. Repeat your key benefits in the beginning, middle, and end of your email, letter or brochure.

Tell your readers once, tell them again, and then tell them one more time. Remember, people buy benefits, not products.

7. Use the "4 to 1" rule.

Your sales copy should contain four "you's" to every one "I." Customers want to hear about their number one priority-themselves. One of the best ways to convey that you understand your customer's needs is to use plenty of "you" language.

8. Use a stop-them-in-their-tracks headline or first sentence.

Some letters and emails benefit from a headline while others don't. Either the headline or first sentence must be very powerful in order to convince your prospects that your letter is worth reading.

9. Use sub-headings liberally.

Subheads help break up long blocks of copy. They also act as a "hot point" outline to pull the reader through the key ideas of your email or ad.

10. Seize the reader's attention immediately.

Don't waster space building up to your blockbuster points. Start with them. You have only a paragraph or two to convince your prospects to keep reading your letter. Give them what they need to make sure they continue.

11. Flatter your reader.

These days people are much more sophisticated when it comes to advertising. They know that you got their name from a mailing list. You can turn this fact to your advantage by suing this kind of copy.

12. Share some "inside" information.

Direct mail offers a perfect opportunity to appeal to a person's need to feel special. An ideal way to do this is to share some exclusive information. Make it clear that this offer is being made only to them.

13. Issue a personal letter from the President.

People like to deal with the person in charge. Using this type of personal message builds confidence.

14. Never end a sentence at the bottom of a page in a sales letter.

Always use a broken sentence to carry your reader forward onto the next page of your letter or email.

15. Feature the offer.

Everyone loves a good deal. Your job is to design an irresistible offer and make it a key focal point of your letter or email. A strong offer can often be the extra incentive that will convert your "maybes" to real live orders.

16. Give something away for FREE.

Free samples, trials, demonstrations, consultations, or information are all exceptional ways of getting customers to give your product or service a hands-on try. Sometimes that is all it takes to close the sale.

17. Run a contest.

Give away a free enrollment in your seminar, a free subscription to your newsletter, or anything else that appeals to your buyers.

18. Use a special "before the price increases" offer.

If you plan to raise your prices, make your regular customers a special offer at the old price for a limited time.

19. Repeat your offer.

An irresistible offer can overcome customers reluctance. State it at least twice in your email or letter, and again on your order form.

20. Make a time-limited offer.

Offer a special deal for a limited period of time. And do just that-legally you can't continue a time-limited offer indefinitely.

21. Base your offer on a limited supply.

A close-out of your inventory can create strong demand. A limited supply offer can be used to designate exclusivity and prestige.

22. Offer a special deal to the first 100 people who order.

Or the first 25, 50, 250 and so on. But remember, the key here is to keep it to a meaningful limit as an incentive for customers to act quickly.

23. Make a charter offer.

This approach is ideal for new products, subscriptions,and service agreements. If your product isn't new, consider starting a membership club and offering charter members special benefits.

24. Make a "last chance" offer.

Last chance at this price, inventory close-outs, and last chance before a model change can all be used to successfully win more orders.

25. "Buy 1 get 1 FREE" always outpulls "2 for the price of 1."

Although the savings are precisely the same, the first format sounds like the customer is getting a better bargain.

As mentioned in the beginning, not all of these techniques will work for every mailing you create. The key is to review the techniques whenever you're planning a mailing. Pick the ones that apply to your situation and put them to work.

In part two you'll learn about boosting the pulling power of your mailings.

In the meantime you have plenty of ideas to apply in your marketing. So go to work and try them out!

Business is a combination of talent and hard work.  The talent can only take you so far, so begin by doing your homework.  Every business benefits from advertising in some form or another.  The key to becoming a name that people can trust is to let them know who you are and what you stand for.  Here are a few marketing mistakes that, if avoided, will spare you much grief and money.

1.  Not having a marketing plan.  What is a marketing plan?  It is the way that you will go about promoting your product or service.  Just like you wouldn’t begin to get serious about your business without a definite plan, it is best not to approach the marketing of your product without a plan.  When a product is promoted well, sales increase.

2.  Putting all your eggs in one basket.  This old saying seems to work in a lot of situations and marketing is one of them.  You may find a strategy like email marketing that has been successful for you.  But, don’t base your entire marketing plan on that one strategy.  In order to grow, diversification is the answer.  By not exploring other options, your business will become stunted in no time.

3.  Ignoring the value of networking.  For business, networking is invaluable.  It is the way that entrepreneurs get together to pick each other’s brains.  During these “meetings of the minds”, partnerships are struck.  You can find someone who will complement your business with a new idea.  Joint ventures mean more profits for everyone.

4.  Working as a force of one.  All businesses need support in some form.  There are not enough hours in the day to do it all and still make money.  Outsourcing can be your best friend.  You can outsource for practically anything that you need.  Hire someone to design your web page, answer your emails, and organize your invoices.  When these tasks are taken care of, more time can be devoted to marketing the product in new and creative ways.

5.  Cutting back on your marketing budget.  When business is slow, we can panic unnecessarily.  We want to save as much money as we can until things pick up again.  Since business is down, we might decide that we don’t need to advertise as no one is buying.  That is the worst mistake we can ever make.  This is the time to use our extra minutes in the day to beef up that marketing plan to appeal to a wider net of customers.

Have you already made some of these marketing mistakes?  In this world most things are fixable.  Begin again, but this time with the knowledge of what not to do.

The busiest season for most auto repair businesses is the winter.  When your auto repair business has defined highs and lows, capitalize on those highs by working a strategy during the lows.  Here are five tips to help you prepare for the busy season when business is slow.

The slow period is not a time to panic or take a break.  Business will pick up and you can be ready with a few simple preparations.  As an auto repair shop owner, seeing the big picture is a constant struggle.  But, we must continually work on our perception to see into the future.  Without the benefit of a crystal ball, use the five tips below.

1.  Beef up your mailing lists.  The heart of any business is its customers.  Be sure that your website has a place for visitors to leave their information so that you can communicate with them.  Let customers know when you add new features to your website and your storefront.

2.  Develop an email campaign.  Most people who are linked to the Internet have an email account.  If they are like me, they probably receive a ton of junk mail also.  But, they do check the titles of all the mail to see exactly what it is.  Use that to your advantage and create directed emails with catchy titles to peak their interest.  Don’t send too many — just enough to keep your name in their memory so that they think of you when the busy season rolls around.

3.  Find new clients.  We always put out feelers when we are starting our business to create a customer base.  Once we have something to start with, we forget that this is still a useful way to bring more clients in.  Were there potential clients who didn’t come on board initially?  Sending cards to these potential clients lets them know you are still interested in having them on board.

4. Networking, networking, and more networking.  There is never a time that networking is not in fashion.  You never know who you might meet.  Maybe your auto repair shop could benefit from a partnership with a new supplier or wholesaler who is willing to dropship products for you.  Setting the wheels in motion when business is not so demanding puts you in the position for the big payday when the business picks up.

5. Learn a new skill.  Business is about meeting the demands of the customers.  A customer who can get all the services they need from one provider won’t want to deal with one who only offers one service.  Increase your services and more clients will come.

What are you doing in the slower periods?  Preparing now for the future will pay off handsomely.  Let the ideas flow and lead you into new directions.